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Help/FAQ

If you need help placing an order or wish to receive some technical advice, please give us a call at 844-227-8727 and we would be more than happy to assist you.

 

Frequently Asked Questions :

When will my order ship?

- Most orders will ship out within 24-48 hours after purchase. Orders placed on the weekend will be processed Monday morning.

 

Will I receive tracking numbers for my order?

- Yes, once an order has shipped, the customer will automatically be emailed the tracking number and shipping method.

 

How do I return an item or file a warranty claim?

-If you need to return an item or file a warranty claim on a part, please call our customer service team at 844-227-8727. Every return will need an RMA # (return merchandise authorization) and the proper address to ship back to. DO NOT ever send a product back to us without an RMA.

 

Do you offer Expedited Shipping?

-Yes, we can and will expedite the shipping on any order. You will need to call us and get a shipping quote over the phone since this option is not readily available on the website.

 

Will I be charged sales tax?

Only residents of Texas will be charged sales tax.